Pikon Support
Last updated: October 14, 2026
This is the Support page for Pikon, a voice chat app where you can find rooms that interest you on the timeline and chat casually with up to four people.
Contact Us
If you have questions, bug reports, or suggestions, please feel free to contact the email address below.
Email: [email protected]
Account and Data Deletion Requests
To request deletion of an account or related data, use the deletion option in the App or contact the email address above.
If requesting deletion by email, use “Account and data deletion request” as the subject and provide the following information to the extent you know it.
- Your display name in the App or other information that helps identify you as a user
- A reply email address for correspondence
- Details of the account or data you wish to delete
The Operator may ask for additional information if needed to verify your identity or identify the subject of the request. Do not send information unnecessary to process the request, such as passwords, call content, or identity documents.
Frequently Asked Questions (FAQ)
Eligibility
Q. How old do I need to be to use Pikon?
A. Pikon is for people aged 18 or older. Anyone under 18 may not use it.
Q. Do I need an email address or Apple account?
A. No, neither is required.
Joining Rooms
Q. How do I join a room?
A. Select a room that interests you from the listings on the timeline. You need to agree to the room rules when joining.
Q. How many people can be in a room?
A. Up to four people, including the host. You cannot join a room that is full.
Q. When does a room end?
A. A room ends if any of the following occurs.
- 30 minutes have passed since the room was created
- No one has been connected for 60 consecutive seconds
- The host explicitly ends the room
- The host does not return within 30 seconds after disconnecting
Microphone and Audio
Q. My microphone does not work
A. Microphone access permission is required. Please enable it as follows.
- Open “Settings” on iOS
- Select “Pikon” from the app list
- Turn on “Microphone”
Q. Are calls recorded?
A. No. Audio during calls is only relayed in real time between participants and is not recorded or stored.
Dealing with Disruptive Users
Q. What should I do if someone is bothering me?
A. You can block the person within the App. If a person with whom you have a blocking relationship is participating in a room hosted by a third party with whom you have no blocking relationship, a confirmation is shown before you enter, allowing you to choose whether to join. You can also report malicious conduct to the Operator.
Fees
Q. Is Pikon free?
A. Yes. All features are currently available free of charge. There are no ads or in-app purchases.